Frequently Asked Questions

How much does it cost to ship my items?

Our prices include free standard shipping on all items!

Occasionally our shipping company will require extra fees for certain difficult delivery locations.  In most cases, we will cover these fees as well.  In some cases we may contact you for additional fees or give you the option to cancel your order.

Why are some items only in stock for some states?

Some of our suppliers limit the shipping distance for some items to ensure that they arrive in great shape.  For heavier items, shipping longer distances increases the chance of damage to the product during shipping.

Do you offer installation services?

Please see our Installation Services Page for more information.

Can I finance my purchase?

Please see our Financing Page for more information.

Do I need a building permit?

We strongly encourage you to contact your local building department and HOA to determine whether any permits or approvals are required for your specific installation.

We have a few more pointers on our Before You Purchase Page that you might want to check out.

My Item is out of stock! When will it be back in stock?

We are happy to contact you with updates when your item is back in stock!  Use the contact us form and leave us a reminder request.  Please be sure to include the product's Item Number, found near the top of every product page, under the product name.  We also need the State the item will be shipping to.

Of course you can always call us at 888-648-5333 any time to discuss the specific product you are interested in.  We're happy to discuss your needs and explore any possible alternatives for you.

Where do you ship? Do you ship to my country?

We ship anywhere within the Contiguous United States.

Do you price match?

Yes, we have more information about this on our Price Match Page.

Can I return my item? What about exchanges?

Please refer to our Exchanges/Returns Page for details of our return policy.

When will my order ship?

As a rough estimate for your planning, these are the shipping times we are seeing recently for in stock products:

Duramax: 3 business days.
Palram - Canopia: 1-3 business days.
ShelterLogic: 1 week.
Garden Igloo: 3 business days.
Frame It All: 3 business days.
Harvest Right freeze-dryers: 6-8 weeks.
Harvest Right accessories: 3 weeks.

How big of a shed do I need to store my ATV? Does it make sense to store my four wheeler in a shed?

If you will be storing some bulky items in your shed, such as motorcycles or an ATV, we recommend a shed at least 10 x 10 feet.  Keeping your four wheeler out of the cold and snow in the winter is a good idea.  And overall, protecting your quad from dust and bad weather will keep it in better shape, longer.  A shed for your ATV can be an economical and convenient way to store it when you don't have the space in your garage.

An example might be the DuraMax Woodbridge Plus.

Do you take PayPal?

Yes!

Where are you located?

We are located in Atlanta, Georgia.  We ship (free!) to all 48 contiguous US states.